The Move to 4G LTE

Upgrade and protect your business.

Avoid the uncertainty of 2G/3G devices losing signal strength in the field, and upgrade to Cantaloupe’s ePort G11 series for faster, more reliable 4G LTE capabilities.

eport card reader, telemeter and interactive device

3G Upgrades, Made Easy.

Know exactly what devices need upgraded, and where.

View Seed Live devices:

  1. Login to Seed Live
  2. Select “General” tab, “home”
  3. Run your “Device Details Report”
  4. Sort the “Modem” column for your 2G/3G devices. For ePort Interactive devices, use the “Communication Method” column to locate any 3G devices.
  5. Use the “Sunset Date” column to view which ones are on Verizon CDMA Roaming Networks, with a sunset date of 12/31/20.
  6. View the “EMV” column to determine if the device is connected to an EMV contactless acceptance readers.
  7. Take advantage of telemetry and cashless kit discounts for all of your upgrades.

LOG INTO SEED LIVE


Enable EMV contactless “tap”.

Banks are issuing contactless cards at an increasing rate than ever before, which could be due to the acceleration of “touchless” payments from the onset of COVID-19. While no published date has been announced by card brands, the networks strongly encourage that operators complete their device upgrades to 4G LTE, as well as EMV-enabled by Dec 2022. Learn more about EMV in our FAQs.

VIEW FAQS


2G/3G Upgrade Options

eport g10-s telemeter only

ePort G11 Telemeter Only

Updated telemeter with Verizon 4G/LTE connectivity.

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Kit Includes:

G11 telemeter only

At a Glance:

4G/LTE Connectivity; Ultra-Fast Processing; Mobile Wallet Ready; Stored Value Compatibility; VMS Integration; Remote Monitoring

eport g10-s kit

ePort G11 Cashless Kit

Modular cashless payment solution with Verizon 4G/LTE connectivity.

PAYMENT TYPES:

EMV Contactless, NFC/RFID, Magstripe, Mobile Wallet, MORE Loyalty Card

INCLUDES:

G10 card reader and G10 telemeter

At a Glance:

4G/LTE Connectivity; Ultra-Fast Processing; Mobile Wallet Ready; Stored Value Compatibility; VMS Integration; Remote Monitoring

BUY NOW

eport g10 pulse kit

ePort G11 Pulse Kit

All the functionality you need, with all the features you want for coin-operated machines.

Payment TypeS:

EMV Contactless, NFC/RFID, Magstripe, Mobile Wallet. MORE Loyalty Card

Kit Includes:

G10 card reader, G10 telemeter, and pulse interface adapter

At a Glance:

4G/LTE Connectivity; Ultra-Fast Processing; Maximum Data-Capture; Stored Value Compatibility; VMS Integration; Remote Monitoring

BUY NOW

g10-chip kit

ePort G10-Chip Kit

Advanced security with EMV contact and contactless payment acceptance.

Payment Types:

EMV Contactless, EMV Chip-card, NFC/RFID, Magstripe, Mobile Wallet, MORE Loyalty Card

KIT INCLUDES:

G10-Chip card reader and G10 telemeter

At a GlancE:

4G/LTE Connectivity; EMV certified; Ultra-Fast Processing; Maximum Data-Capture; Stored Value Compatibility; VMS Integration; Remote Monitoring

BUY NOW

FAQ’s

Q: When will the 3G Network officially sunset?

A: Each cellular carrier has specific dates specific to their network. Please view our 3G Blog for the full detailed chart. 

Q: How long will my devices last once I upgrade to 4G LTE?

A: 4G is not going anywhere anytime soon. 3G started in 2002 and is still active today, and 4G is currently planned to be used for at least another decade. Sources indicate that 4G will be serviced through 2030.

Q: Am I required to accept EMV Chip and Tap, or is Tap all I need?

A: In the small ticket market — specifically vending — EMV Chip will not be a required method of payment since consumers are choosing contactless methods of payment. EMV contactless “tap” should be all you need to support the card brands and your consumers’ move to EMV.

Q: What are the requirements and timeline around upgrading my devices to accept EMV?

A: While no published date has been announced by card brands, the networks strongly encourage that operators complete their device upgrades to 4G LTE, as well as EMV-enabled by Dec 2022.

Q: How will I know what devices currently accept EMV contactless?

A: Many 4G LTE ePort devices received an “over the air” upgrade to accept EMV tap in February/March 2020. Customers can easily view their 2G/3G devices in the field, by logging into Seed Live or Seed and running a “Device Details Report”. This report will show what devices are 2G/3G and which ones are connected to an EMV-enabled card reader.