Infographic

2021 Payments in Unattended Retail Study

2021 Payments in Unattended Retail Study

In a joint study conducted by Michigan State University (MSU) Broad College of Business and Cantaloupe, Inc., we analyzed over 120,000 vending machines and discovered that digital payments (credit and debit card, contactless credit card, and mobile payment) surpassed cash for the first time ever.

In this Study, you’ll learn:

  • How the pandemic accelerated the use of contactless payment methods
  • The types of locations that saw the largest increase in digital payments
  • The impact of digital payments on lower volume machines
  • A future look at digital payments

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