New Self-Service Features

April Edition

Cantaloupe is releasing new self-service tools each month to help its customers optimize their business operations.

New Customer Tools

ePort Engage Guide Sets

Need some guidance with your ePort Engage installations? Here are some helpful links to get you going!

  1. ePort Engage Installation Guide
  2. ePort Engage Compatibility Chart
  3. ePort Engage FAQs

If you have recently deactivated a device and have no plans to replace it with another, make sure to unlink the device and undeploy the asset in your VMS.

For Seed users: Log into Seed and undeploy the Asset ID to sever the connection or the system will continue to bill for VDI.


No Longer Accepting 3G Devices

As 3G sunsets, we want to remind you that you can no longer return a non-functioning 3G device for repair, replacement, or credit. We advise you to upgrade all 3G devices to 4G LTE in the coming year.

Shop for 4G Devices


EMV Requirements 

You asked, we answered all of your EMV questions in a webinar earlier last month.
In case you missed it, check it out here.


Parts & Accessories Store 

Need to order new parts and accessories? Visit our store to buy them quickly!


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