New Self-Service Features

January Edition

Cantaloupe is releasing new self-service tools each month to help its customers optimize their business operations.

NEW: Changes to EMV Requirements 

Payment processors have changed their EMV compliance requirements and will begin charging monthly fines for all merchants that accept non-EMV contactless (“Tap”) payments starting May 1, 2022. In response, on August 1, 2022, Cantaloupe will turn off the contactless (“Tap”) payment functionality on non-EMV compliant Seed or ePort devices

Learn more about the new compliance requirements and how this affects you.

It’s Tax Season 

There are two reports in Seed Live that you can run to help you calculate your yearly tax liability. The Sales Rollup Report and the Payment Reconciliation Report.  Learn where to find these reports and how to run them here.

Have questions about your 1099?

Find your answers here.

Two-tiered Pricing Option Has Been Enhanced

Cantaloupe is dedicated to making machine management easy for you. 
Operator set-up of  two-tiered pricing has been enhanced within Seed Live, allowing you to quickly and easily manage this option on multiple machines. Cantaloupe continues to make machine decals, available upon request, in support of your consumer disclosure obligations.  

Watch how to set up two-tier pricing in a few easy steps.

Start your device transfers in Seed Live

You can now start the device transfer process in Seed Live instead of calling or emailing customer service. This will speed up the transfer process by ensuring the seller of the device authorizes its release and that all pertinent information is entered to streamline the transfer process.

Watch how

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