New Self-Service Features

May 2023 Edition

Cantaloupe is releasing new self-service tools each month to help its customers optimize their business operations.

New Customer Tools

RMA Process

If you are needing to return a Cantaloupe device, log into the RMA Portal to:

• Create an RMA
• Track an RMA
• Status of your RMA

Click here to log into the RMA Portal. Select device management, then RMA.

Changes in deactivating your devices

Are you looking to reactivate a previously deactivated card reader?

Starting from 6/6/2023, the $10 per device fee will apply to all reactivations.

Self-Service EMV

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