New Self-Service Features
May 2023 Edition
Cantaloupe is releasing new self-service tools each month to help its customers optimize their business operations.
New Customer Tools
RMA Process
If you are needing to return a Cantaloupe device, log into the RMA Portal to:
• Create an RMA
• Track an RMA
• Status of your RMA
Click here to log into the RMA Portal. Select device management, then RMA.
Changes in deactivating your devices
Are you looking to reactivate a previously deactivated card reader?
Starting from 6/6/2023, the $10 per device fee will apply to all reactivations.
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