CHALLENGE
Even with 50 locations, Ricky ran a very manual operation. This resulted in several inefficiencies: a lot of bringbacks, a lot of product spoilage, and a lot of time packing inventory and servicing accounts. He needed a central system to manage his sales, inventory, and service schedules to run a more efficient operation and continue to grow.
SOLUTION
Ricky worked with Cantaloupe to adopt the Seed Cashless+ vending management system. Created for growing operators who need a way to manage and scale their business, Ricky saw Seed Cashless+ as a tool that would help him get a handle on his operation.
RESULTS
Inventory tracking in Seed Cashless+ allows Ricky to use machine-level data to analyze product performance . This ensures he prepares the right amount of product in advance, and enables him to know which accounts require service on any given day. This means stocked machines and reduced spoilage across his locations.
Ricky gets notifications whenever his machines have a problem: bill jams, service issues, or low activity. This ensures Ricky’s machines aren’t down for prolonged periods, saving him time and money.
With enhanced sales reporting in Seed Cashless+, Ricky has better visibility into what items are selling quickly and which ones aren’t, giving him the power to quickly merchandise his machines with his top sellers.
BEFORE
- Serviced 2 accounts per day
- Zero insight as to what machines needed to be serviced
- No ability to track or manage inventory
- Large amounts of spoilage at lower volume machines
- Lack of visibility into empty machines and low product levels
AFTER
- Now servicing 4 accounts per day
- Added 15 machines since implementing SCP
- Ability to pre-pick products in advance of service
- Services higher volume machines more frequently, no longer has empty machines
- Ability to better merchandise his products
- Reduced spoilage
“I am so appreciative of the Seed Cashless+ platform. It’s essential for me to keep my business running.”
Ricky Tenney, Owner of A.R.T. Vending