Help Center

Featured How-to Video:

ePort G10-S Telemeter Signal Strength Troubleshooting Video

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ePort G10-S Telemeter Signal Strength Troubleshooting Video

How to Create and Submit an RMA in SeedLive

FAQ

How to Create and Submit an RMA in SeedLive

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The Future of Unattended Retail Study

Explore consumer trends and preferences in unattended retail.

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Sales & Use Tax on Cantaloupe Products & Services FAQs

FAQ

Sales & Use Tax on Cantaloupe Products & Services FAQs

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Operator Chargebacks (Consumer Refunds) FAQs

FAQ

Operator Chargebacks (Consumer Refunds) FAQs

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Pre-Authorization Credit Card Charge FAQs

FAQ

Pre-Authorization Credit Card Charge FAQs

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Seeing the error message “Offline by Vendor”?

Troubleshooting Steps

Seeing the error message “Offline by Vendor”?

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customer service representative

Main Support Line:
+1 888-561-4748

If you are an operator needing assistance with your ePort devices/Seed Software Services and were unable to find answers to your questions, please call the customer support line to be directed to the proper support team.

vending machine

Vending Machine Customers:
+1 800-766-8728

If you are experiencing difficulty with a purchase or have questions about a transaction on your bank statement, please call the above customer service phone number for assistance.

web support

GoToAssist

Click here if you are an operator and would like to interact with a live customer support agent via a screen share experience for help with Seed Web.

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