New Customer Tools

Reminder: RMA Process

If you are needing to return a Cantaloupe device, log into the RMA Portal in Seed Live to:

• Create an RMA
• Track an RMA
• Status of your RMA

Click here to log into the RMA Portal. Select device management, then RMA.

Changes in Device Reactivation Process

Are you looking to reactivate a previously deactivated card reader?

Starting from 6/6/2023, a $10 per device fee will apply to all reactivations.

Self-Service EMV

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Sign Up For Text Alerts

Stay up to date on what is happening at Cantaloupe with text alerts. Opt-in and never miss a message from us again.

How to Deactivate Your Devices

Do you have questions about deactivating a device?

Self-Service Deactivations

Self-Service Engage Guide Sets

Engage Card Reader Support Center

Need some guidance with your ePort Engage installations?

Check out our helpful tools.

Engage Combo Card Reader Support Center

Need help setting up your Combo devices? Check out our helpful tools.