A: Please review our Whitelisting Instructions to fix this issue.
A: Please email orders@cantaloupe.com with your company name and order number to check on order status.
A: Please see here for our latest Return Merchandise Authorization Procedure (RMA)- link to latest RMA Procedure doc
A: To request an activation please email device numbers to activations@cantaloupe.com. To request a deactivation, you can email deactivations@cantaloupe.com. To follow-up with an existing deactivation request please contact Cantaloupe support (800-227-3657) with reference to the case number you would have received when your request was submitted. Please note, for off-contract Seed devices, you can deactivate within the Seed software.
A: Please email the device numbers to transfers@cantaloupe.com and reference our Cantaloupe Transfer Guidelines. (Link to updated Transfer Guidelines)
A: All Greenlite customers must contact VendNet Support at 800-833-4411
A: If you have less than 400 machines, please contact customer support (800-227-3657). If you have over 400 machines, please reach out to your dedicated account manager.
A: Please visit our Products page on usatech.com to learn more about our Seed Software. Visit our Contact Sales to request additional information based on your business needs.