Barrett Vending Eliminates Theft & Elevates Customer Experience with a Smart Store

The well established vending operator placed their first Smart Store in a car dealership in Sugarland, TX. The results were explosive sales growth, minimized shrink, and excitement around the flexible, modern solution.

Barrett Vending, led by Ron Barrett, is a well-established vending and micro market operator based in Houston, TX with 20 micro markets and around 850 vending machines. Recently, Barrett Vending installed its first Smart Store (a 600 Quad) in a car dealership in Sugarland, TX.

Addressing theft concerns

Barrett Vending faced significant challenges with theft in their public micro market locations. Ron explains, “We went from seeing 12% in theft at a micro market placed in a car dealership to 0% with the Smart Store.” The Smart Store was a breakthrough solution for Barrett Vending. The Smart Store’s advanced anti-theft features, including weighted shelf systems and built-in monitoring cameras, offered Ron peace of mind. These anti-theft features gave Barrett Vending the confidence to place what he considers a market-like solution in public spaces without the worry of theft, using the Smart Stores.

A transformative solution

The customer experience at the Smart Store is seamless and convenient. Customers enjoy the ease of just walking up, tapping their card to open the cabinets, and choosing whatever they want. The process is quick and hassle-free, making it a favorite among staff and customers alike.

Barrett Vending plans to use the Smart Store to assess existing vending locations where concerns about theft previously deterred the installation of micro markets. They plan to leverage the Smart Store’s advanced technology to excite clients by offering a modern, flexible, and theft-resistant vending solution.

RESULTS

Barrett Vending’s Smart Store installation at the car dealership has been a resounding success.

$1,500+ in sales over the first 10 days, with an average $155 in sales per day.

Average transaction value of $5.53, compared to $2.18 for traditional vending machines.

Enhanced customer experience, with more staff staying on site for breaks.

“I previously felt limited on where I could place micro markets, but this opened a whole new set of opportunities for me and my business.”

Ron Barrett, Owner, Barrett Vending