Bought something from a vending machine and have questions or issues? We can help.
You can also reach us at 1.888.561.4748, option 1 for assistance.
You or a family member most likely made a recent purchase at a vending machine that typically sells drinks or snacks. Cantaloupe is the provider of the card reader that you (or someone else) used to make the payment.
The “pending” charge is because you or a family member used a DEBIT or CREDIT card for a recent transaction. Banks use an “estimated” amount as a “hold” or Pending against your account balance until the ACTUAL sale amount is posted to your account.
It can take your bank up to 24–72 hours to clear the “pending” or “hold” amount.
The “overcharge” amount is also called a “pending” or a “hold” amount.
Pending or Hold amounts appear on your statement because you or a family member used a DEBIT or CREDIT card in a recent transaction.
For example: Vending machines or hotels or ca rrentals use an “estimated amount” or a “Pending Amount” because the total or final transaction amount is not known at the time of the CARD authorization.
Contact 1.888.561.4748, option 1 for assistance.
Contact 1.888.561.4748, option 1 for assistance.