This Compatibility Guide has been created to provide an overview of the machine makes and models that may require additional accessories or firmware upgrades to support the Engage . Please note that this list is actively being updated with new information as we test additional machines.
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| AMS Sensit 1 | NONE | 10227 | YES | |||
| Snack Sensit 2 | NONE | NO | NO | 3248AL | NO | |
| Combo Sensit 2 | NONE | NO | NO | 3249AL | NO | |
| Refrigerated Health Control Sensit 2 | NONE | NO | NO | 3250AL | NO | |
| Refrigerated Health Control Sensit 3 | NONE | NO | NO | 3427 V1.41 (micro SD) | NO* |
* depending on location of DEX port (in cabin or in door)
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| 110 Series | Surface Mount on Door |
YES | YES | (up to 113) requires V.E.Smart Board with Rev 3.2.1 | YES | If upgraded with VE Smart Boards, DEX Zero Cable not required. |
| 120 Series Glassfront | Surface Mount on Door |
YES | YES | rev 5.24 or later | YES | |
| 130 Series Glassfront | Surface Mount on Door |
YES | YES | rev 0024 or later | YES | |
| Studio Series | Surface Mount on Door |
NO | NO* | rev 0068 for SL rev 0022 for ST | YES | |
| 223 Hot Beverage | Surface Mount on Door |
YES | YES | 6.13 | ||
| 320 Studio Series Glassfront | Surface Mount on Door |
YES | YES | 5.28 | ||
| Premier Series Glassfront 931, 932, 933 | Surface Mount on Door |
YES | YES | rev 0068 for SL rev 0022 for ST | ||
| 6500 Series Food Ultra Flex | Surface Mount on Door |
YES | YES | Requires V.E.Smart Board | If upgraded with VE Smart Boards, DEX Zero Cable not required. | |
| 962 & 965 Series Food | Surface Mount on Door |
YES | YES | 432.08 | ||
| Cafforia Series Coffee 942, 943, 944 | Surface Mount on Door |
YES | YES | N/A | ||
| 980, 981 Merchant | Surface Mount on Door |
YES | YES | 181.02.09 | ||
| 933 | Surface Mount on Door |
YES | YES |
* depending on location of DEX port (in cabin or in door)
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| Galleria | Surface Mount on Door |
NO | NO | rev. 2.00 | ||
| Petite X | Surface Mount on Door |
NO | NO | rev. 1.08 | ||
| Starbucks | Surface Mount on Door |
NO | NO | rev. 3.14J |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| Snack Center 157,158,167,168, 455, 464, 465,764, 765, 484, 485, 497, 780, 784, 785 &797 | NO | NO | rev 158.29 | NO | Other FW may need Zero DEX cable | |
| Snack Center 159, 160, 172, 173 | NO | NO | 160.11 | NO | ||
| Refreshment Center 480, 780, 972 | NO | NO | rev 780.08 | |||
| Frozen Food 455 | NO | NO | rev 160.04 or later | |||
| Shopper 431 | NO | NO | 431.2 | Currently Unsupported | ||
| Shopper 432, 962 | NO | NO | 432.1 | |||
| Hot drink 633, 635, 637 | NO | NO | 633.2 | |||
| Hot drink 653, 655, 657 | NO | NO | 653.06.1 | |||
| Hot drink 673, 675, 677, 944, 945, 946, 947 | YES | YES | 673.05.04 | Currently Unsupported | ||
| Seattle’s Best 677 | 677.05.5 | |||||
| Hot drink 942, 946, 947 | 673.05.04 | |||||
| Hot drink 674, 676 | 674.1 | |||||
| 180 /181 Series Glassfront | NO | NO | rev. 181.02.10 or newer | NO | ||
| 186 /187 Media | NO | NO | min -10.6.16 Latest – 10.12.9 |
NO | Zero Volt Dex Required | |
| 471 / 472 Merchant | NO | NO | 10.11.5 | NO | ||
| VOCE Coffee | NO | NO | Min – 2.2.0 |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| 276, 501,522 & 576 (Pepsi: See NOTE 10) | NONE | NO | NO | SD series controller 381.11 or later P series controller 240.81 or later
Coke 390-51B (allows combi vends) |
NO | |
| DN 501 Pepsi HVV (See NOTE 10) | USE HVV KIT #V6XUK0101305** | NO | NO | 240.81 | NO | |
| BevMax DN5591 | NONE | NO | NO | 30.61 | ||
| BevMax DN5800-3 & 3800-3 | CARD READER INSTALL KIT #VXXUF0101350 (excludes VS) | NO | NO | 80.71 | ||
| BevMax DN5800-4 & 3800-4 | CARD READER INSTALL KIT #VXXUF0101350 (excludes VS) | NO | NO | With red control board 740.51
With blue control board 701.91,701.11, 702.21 For Engage / Interactive Compatibility must be minimum 701.41 |
NO* | other FW many need ZeroDEX cable |
| BevMax DN5800-6 & 3800-6 | CARD READER INSTALL KIT #VXXUF0101350 (excludes VS) | NO | NO | 10.9.9 or 10.9.14 | ||
| 3800-4 REFRESH | 269r02 | |||||
| DN 3000 & 5000 | NO | NO | 991.51 | NO | ||
| DN720P HVV | USE HVV KIT #V6XUK0101305** | NO | NO | 870.61 | ||
| DN5591 and DN2145 | 30.81 |
* depending on location of DEX port (in cabin or in door)
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| Model 820 | NO | NO | M5.05AG S4.55G | |||
| Model Z-400 | NO | NO | M5.11CO S4.62 or later |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| Glassfront model 159 – 160 | NO | NO | V160.11 | |||
| Snackshop 172, 173, 480 | NO | NO | V160.11 | |||
| Model 427 | NO | NO | 427.04 | |||
| Fresh Combo 480 | NO | NO | 780.08 | |||
| Fusion 751 | NO | NO | N/A | |||
| Hot Cup 674, 676 | NO | NO | 674.1 |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| Merlin Series RVMxxx | Surface Mount on Door |
NO | NO | 67100-12 | YES | |
| G-III Series RVC 550-660-804 | Surface Mount on Door |
NO | NO | 67325-2 | NO | |
| G-III Series RVC 550-660-804 With Coke ” Wave” door | 9 SELECT AND 13 SELECT |
NO | NO | 67325-2 | NO | |
| HVV | USE HVV KIT #V6XUK0101305** | NO | NO | 67231-13 | ||
| RVV 500 Glassfront (see NOTES 7) | CARD READER INSTALL KIT AVAILABLE | NO | NO | 67241-12 or 67246-12 |
NO | |
| RHVV 500 (PEPSI) (see NOTES 7) | Surface Mount on Door |
NO | NO | 67241-12 or 67246-13 |
NO | |
| RVRB Red Bull | Surface Mount on Door |
NO | NO | 67100-12 |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| 511 | NO | NO | 1.068 or later | YES | ||
| 540 Trade | Surface Mount on Door |
NO | NO | V20.20 or later | YES | |
| V-MAX 621-721-821 | Surface Mount on Door |
NO | NO | 123-3014 | YES | |
| 719511008 (Branded Candy) | Base model S 2000 modified for Candy vending (M&M) | NO | NO | (MEI Controller) rev. 2.09 |
YES | |
| 720 | Surface Mount on Door |
NO | NO | 2.042 supports cash reporting |
YES | |
| 721 (Standard) | Surface Mount on Door |
NO | NO | 2.042 supports cash reporting |
YES | |
| 721 HVV Pepsi | USE HVV KIT #V6XUK0101305** | NO | NO | Rev. 9.1 | YES | |
| Vue 30 – 40 | NONE | NO | NO | 1144303-25 | YES | |
| V-21 Coke | Surface Mount on Door |
NO | NO | 1123052-24 | YES | |
| V-21 Pepsi | Surface Mount on Door |
NO | NO | 1123053-24 | YES | |
| Vendo refresh | 12.4 rev 37 does not work with ePort | YES |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| VE Rev Door/Controlboard Replacement Kit | NONE | Minimum 3.2.1 Newest 4.4.3 |
NO | |||
| DATAWRX | ||||||
| MDB PRO 2.0 | There is a 10 minute delay after install before device begins to work | NO | NO | 2.4.10b9 | NO |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| SM 5700 | NONE | NO | NO | 67185-8 | ||
| Geneva Hot Beverage | NONE | NO | NO | N/A | ||
| Alpine VT-3000 & VT-5000 | NONE | NO | NO | GVC1 2410 GVC2 5332 | ||
| Alpine ST-3000 & ST-5000 | NONE | NO | NO | GVC1 2410 GVC2 5332 | ||
| 3814 | NONE | NO | NO | N/A | ||
| 3053 | NONE | NO | NO | SM6 board 67185-8 | ||
| 3129 | NO | NO | 67093-4 | |||
| 3160 – 3169 – 3185 | NONE | NO | NO | SM6 board 67185-8 & 67209-6 | ||
| 3535 | NONE | NO | NO | GVC2controller 2.8.8523 | ||
| Combo II Snack & Cold | NONE | NO | NO | N/A | ||
| Mercato M-3000, M-3000, M-4000, M-5000, M-7000 | NONE | NO | NO | GVC1 2410 GVC2 5332 | NO | |
| Summit 500 & 700 | NONE | NO | NO | GVC1 2410 GVC2 5332 | ||
| Evoke | NONE | NO | NO | NOT READY. Needs new OS update in DEV |
||
| Alpine – 3561 Food Machine | GVC2 12189 | NO |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| VC 1100 | NONE | NO | NO | 67192-2 | ||
| VC 3000 Series | NONE | NO | NO | 67192-2 | ||
| VC 4000 Series | NONE | NO | NO | 67192-2 | ||
| SP 432 | NONE | NO | NO | N/A | ||
| SP 430D & SP430R | NONE | NO | NO | N/A | ||
| SP 735R | NONE | NO | NO | N/A | ||
| SP 426F | NONE | NO | NO | N/A | ||
| SP 540 | NONE | NO | NO | N/A | ||
| SP 536D & SP536R | NONE | NO | NO | N/A | ||
| SP 840R | NONE | NO | NO | N/A | ||
| SP 532F | NONE | NO | NO | N/A |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| 700 Series | NO | NO | Rev. 2.7 or later | |||
| 850 Series | NO | NO | Rev. 2.7 or later | |||
| 1000 Series | NO | NO | Rev. 2.7 or later |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| MDB PRO 2.0 | There is a 10 minute delay after install before device begins to work | NO | NO | 2.4.10b9 | NO |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| MDB PRO 2.0 | There is a 10 minute delay after install before device begins to work | NO | NO | 2.4.10b9 | NO |
| Machine / Make / Model | Special Requirements | MDB Extension | DEX Extension | Min. FW Version | DEX Zero Cable Required? | Notes |
|---|---|---|---|---|---|---|
| Microtronics Stored Value Kiosk | Currently Not Supported | Recommend G Series |