Cantaloupe Resources

Find helpful articles, guides, and reports to help you grow your self-service retail business.

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Woman plays a claw machine full of stuffed animals.
Article
How to Make More Money with Your Gaming Machine

Implementing cashless payment options in gaming machines boosts revenue by enabling higher spending per transaction, enhancing customer satisfaction, and providing a seamless gaming experience. Real-time sales tracking and integrations also optimize operations.

Payments
2 minute read
Woman swipes credit card at a vending machine card reader.
Article
What is Two-Tier Pricing at Vending Machines?

Two-tier pricing in vending machines means charging different prices for cash and card payments. It helps cover card fees and increase profits. Most customers don’t mind paying a bit more with cards, making it a smart choice for operators.

Payments, Vending
4 minute read
Woman holds card with contactless chip up to Engage card reader.
Article
2023 Payment Trends in Vending

In 2022, vending machine sales increased by 19%, with 67% of transactions being cashless. People like using contactless payments such as tapping cards or mobile wallets. Offering different payment methods can help meet customer needs and increase profits.

Self-Service Trends, Vending
3 minute read
Report
2023 Micropayment Trends Report

The way we all pay has been shifting. First it was cash to card, and now swipe to tap. Learn how this shift in consumer payments has affected sales trends at food & beverage vending machines and amusement & gaming machines.

Payments, Self-Service Trends
Infographc
2023 Amusement Machine Payment Trends
Card Readers, Payments, Self-Service Trends
Infographc
2023 Vending Machine Payment Trends
Payments, Self-Service Trends, Vending
Driver using Seed Driver app to reload vending machine inventory.
Article
Three Reasons You Need a Mobile Servicing Solution

A mobile servicing app is crucial for businesses, helping save time, money, and effort. It ensures efficient service management by reducing unnecessary trips, enhancing accountability, and simplifying inventory processes. It acts like a helpful assistant for service operations.

Business Management​, Micro Market, Vending
3 minute read
A woman shops at a micro market looking through a rack of snacks.
Article
The Best Locations for Your Micro Markets

Micro markets are ideal for busy areas like colleges, hospitals, and hotels. They require minimal space, cater to small crowds, use smart technology for convenient shopping, and can expand to public places like airports with proper security.

Business Management​, Micro Market, Vending
4 minute read
Woman presents card reader to tap for payment at an Engage card reader.
Article
How Does a Cashless POS at a Vending Machine Work?

A cashless POS system in vending machines allows payments via cards or phones, speeding up transactions and enhancing convenience. It helps operators monitor sales and expand product offerings, increasing their revenue.

Payments, Vending
4 minute read
Worker moves a pallet of boxes down a warehouse hall
Article
Five Ways to Run a Leaner Warehouse

To run a leaner warehouse, work with suppliers for just-in-time stock delivery, use demand forecasts for dynamic ordering, implement visual cues for efficiency, optimize the warehouse layout, and adopt a warehouse management system.

Business Management​, Micro Market, Vending
3 minute read
Customer uses mobile wallet at a cashless payment device on a stocked vending machine.
Article
Should You Install a Micro Market or a Vending Machine?

Micro markets and vending machines provide self-service shopping. Micro markets, ideal for busy places like offices, offer a wider product range and are cost-effective. Vending machines are better for less busy areas and fit small spaces.

Business Management​, Micro Market, Vending
4 minute read
Woman pays with her mobile wallet at a vending machine card reader.
Article
Five Reasons Your Vending Business Should Accept Cashless Payments

Vending businesses should accept cashless payments because it’s more convenient for customers, increases spending, reduces vandalism, offers better security, and provides real-time sales data. This helps businesses grow by making it easier for customers to buy and track sales.

Payments, Vending
5 minute read
Small white micro market with a customer looking at products in the cooler.
Article
What are Micro Markets?

Micro markets are small, self-service stores found in places like offices. They offer a variety of food and drink options, including fresh choices. They are cost-effective for businesses and provide customers with quick and easy access to meals and snacks.

Micro Market, Self-Service Trends
5 minute read
Women checks out at orange self-checkout kiosk.
Article
Four Capabilities You Need from Your Integrated Micro Market Software

Micro market software manages inventory, plans routes, and runs reports. It features a mobile app for drivers and simplifies reporting, making business operations more efficient.

Business Management​, Micro Market, Seed Pro
3 minute read
self service car wash
Article
Four Businesses That Benefit From Cashless Payment Systems

Cashless payment systems are gaining popularity in industries like vending machines and hotels, simplifying payments and boosting sales. They help businesses manage better and track sales more effectively, fostering growth and enhancing customer experiences. But they appeal to many more industries.

Payments, Vending
3 minute read
Young man pays at a micro market kiosk.
Article
Why You Should Open a Micro Market Business Right Now

Opening a micro market business is smart because it costs less, offers more products than vending machines, and can be open all day. They’re easy to set up, fit in many places, and follow trends with contactless shopping and loyalty programs.

Micro Market, Self-Service Trends
5 minute read
A desktop computer with the remote price change web page of compatible devices.
Article
For Operators, Remote Price Change is the Future

Remote Price Change (RPC) lets vending machine operators update prices from afar, saving time and money. It helps quickly adjust to market shifts, increases earnings, and removes the need for manual changes.

Business Management​, Micro Market, Seed Cashless+, Seed Pro, Vending
4 minute read
Report
2022 Payments in Unattended Retail Study
Payments, Self-Service Trends
Woman shops at vending machine with her credit card.
Article
Save Time and Money with Remote Price Change

Cantaloupe’s Remote Price Change solutions allow vending operators to update prices remotely via the Seed platform from any device, enhancing efficiency and margin protection. Features include the RPC Compatibility Report and Price Exception Alert, supporting dynamic pricing strategies without manual changes.

Business Management​, Micro Market, Seed Pro, Vending
4 minute read
Video
Continental Services: How Seed Supports Their Acquisition Strategy

Learn how Cantaloupe supports Continental’s aggressive growth strategy through its user-friendly platform and dedicated CSM team. You will see how consistent training provided by Cantaloupe empowers new acquisitions to hit the ground running, ensuring exceptional guest experiences throughout their expansion. You will also learn how Cantaloupe has become a trusted partner, understanding Continental’s unique business needs and helping them integrate acquired businesses into their existing ecosystem.

Business Management​, Seed Pro
Video
Continental Services: The Importance of Customer Support

Learn how the Cantaloupe customer support team’s exceptional support helped Continental Services navigate its implementation journey. Hear how the CSM team’s deep understanding of operators’ needs, quick on-site support and extensive industry knowledge helped the operator solve Seed integration issues and provided valuable insights on optimizing hub-and-spoke operations, product selection and timing. This exceptional support not only simplified a complex process, but also empowered the operator’s team to make informed decisions, leading to increased efficiency and success.

Business Management​, Seed Pro
Video
Continental Services: How Dynamic Scheduling Transformed Its Operation

See how scheduling in the Seed platform has transformed the vending division of Continental Services. Learn how timely and efficient visits have led to impressive results, reducing the number of routes while servicing the same amount of business. Dynamic routing ensures they’re always at the right place at the right time. But that’s not all! The platform’s impact on warehouse management is equally impressive, significantly reducing bring backs and enabling better decision-making based on data analysis. Follow along on this transformation journey and see how the Seed platform can help your business take flight.

Business Management​, Seed Pro
Video
Continental Services: Why Partner with Cantaloupe?

Learn how the partnership between Cantaloupe and Continental has transformed the industry. You will see how both companies listen and collaborate to find innovative solutions to real-world challenges. You will also learn how Cantaloupe’s Seed operating system integrates field route drivers, back-of-the-house support, warehouse teams, purchasing teams, and building teams. This all-in-one efficiency powerhouse has been praised by industry experts who also praise the exceptional support of the CSM team. They anticipate needs, provide prompt answers, and make the process seem easy. With Seed, Cantaloupe customers have seen a 15% increase in average revenue per route and optimal servicing accuracy.

Business Management​, Seed Pro
Vending operator uses the mobile app to assist stocking a vending machine.
Article
How to Switch from Your Current VMS onto Seed

Switching to Seed from your current VMS improves business operations with better data visibility, automated processes, and expert support. Most machines can be switched remotely, making the transition smooth and efficient.

Business Management​, Seed Cashless+, Seed Pro, Vending
3 minute read
Report
2021 Unattended Retail Market Report
Payments, Self-Service Trends
Food Express
Case Study
Food Express Goes All-In with Seed to Optimize its Business

Food Express sees meaningful increases in fill and collection quantities just weeks after Seed implementation.

Seed Pro
Infographc
Consumer Interest in Unattended Retail 2021
Self-Service Trends
ART Vending
Case Study
A.R.T. Vending Grows Faster with Seed Cashless+

Ricky Tenney, an independent vending operator in Lafayette, Louisiana, started his own vending operation in 2014. He purchased one vending account with five machines and A.R.T. Vending was born. Ricky learned the business and within a few years’ time he grew the business to 50 locations.

Seed Cashless+
Empire Vending
Case Study
Empire Vending Runs a More Profitable Business with Seed Pro

Jonathan Abernathy, Founder of Empire Vending and its Director of Operations, launched the business in 2012 with just one route. Today, Empire Vending has grown to a total of five routes with a mix of cashless vending machines and micro markets —  with plans to add more. The decision to implement Seed technology into the business has enabled them to grow faster and operate like an industry-leading national vendor.

Card Readers, Seed Pro
Video
Smarter Reporting: Essential Reports Every Operator Should Know

In this informative webinar, industry experts Max Elliot, Tim Griebel, and Bob Hurley share their insights on the significance of reporting in the vending industry. They emphasize the importance of setting benchmarks and goals, addressing challenges through reporting, and focusing on key metrics for business growth. The discussion covers essential reports such as the location line of business report, same-store sales report, profitability report, payroll report, and shrinkage report, highlighting their benefits and how they can drive decision-making. The presenters also share real-world examples and experiences, demonstrating the positive impact of data-driven insights on business performance. By implementing effective reporting practices and utilizing the capabilities of software like Seed, vending operators can gain valuable insights, optimize operations, and drive profitability.

Business Management​, Seed Pro