Cantaloupe Resources

Find helpful articles, guides, and reports to help you grow your self-service retail business.

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Woman taps to pay at a micro market kiosk
Article
How to (Successfully) Launch and Test New Micro Market Products

To launch and test new micro market products, partner with suppliers, use eye-catching signs, hold customer events, and analyze sales data. These steps help make your market exciting, boost sales, and keep customers happy.

Business Management​, Micro Market
5 minute read
Video
Payments at Cantaloupe: 3 Minor Tweaks That Bring Major Benefits

Learn how to make small changes that can have a big impact on your business. In this webinar, we’ll discuss Exact Authorization, a new setting that reduces consumer confusion and increases revenue by authorizing the exact amount of each purchase. We’ll also cover the benefits of our Cash Flow Advantage program, which offers daily deposits and increased revenue opportunities. Don’t miss this opportunity to optimize your operations and simplify your business.

Business Management​, Payments
A micro market operated by Feel Good Market
Article
Feel Good Market: Pioneering Micro Markets in Panama

Feel Good Market, led by Aldo Tejada, is transforming shopping in Panama with staffless, cashless micro markets. They aim to expand into homes and hotels, prioritizing customer trust and convenience.

Business Management​, Micro Market
4 minute read
Woman pays with credit card at a Go Max kiosk
Article
Why Accessibility is Good for Business

Making businesses accessible helps everyone, including people with disabilities, shop easily. Features like voice prompts and big touchscreens let customers buy things on their own. This makes shopping faster and happier, bringing more people and sales to the store.

Business Management​, Micro Market
2 minute read
Video
Lessons from the Trenches — Overcoming Challenges in Vending

In this insightful and informative discussion, industry experts Chris Constantino, Jace Gatmaitan, and Russ Russell come together to share their experiences and strategies for overcoming common vending machine challenges. They delve into crucial topics such as employment challenges, price increases, and effective strategies for managing these obstacles. Packed with valuable insights and real-world examples, this video is a must-watch for vending machine operators and business owners looking to stay ahead in the industry. Don’t miss out on this opportunity to gain valuable knowledge and actionable tips from these seasoned professionals.

Business Management​, Vending
Two people sit eating snacks and working at a table in front of a micro market where two other people converse over snack items.
Article
Five Strategies to Increase Your Micro Market Sales

To boost micro market sales, understand customer needs, expand to new locations, use reward programs, adjust prices, and highlight high-margin products. Cashless payments, self-service kiosks, and smart coolers make shopping faster, easier, and more fun.

Business Management​, Micro Market
5 minute read
Infographc
2024 Amusement Trends
Payments, Self-Service Trends
A panel discussion with audience at NAMA 2024.
Article
Business Transformation: Modernize Your Operation

Modernizing business operations helps solve high costs and labor shortages. It involves using technology to improve customer and employee experiences, being flexible, and engaging employees in technological changes for successful transformation.

Business Management​, Micro Market, Vending
5 minute read
Infographc
2024 Micro Market Trends
Micro Market, Payments, Self-Service Trends
Customer looks at product at a small micro market laid out with snacks and beverages.
Article
Driving Micro Market Success

Micro markets are expanding rapidly, with a 36% increase in locations in 2023. Nearly all payments are cashless, accounting for 96% of transactions. Consumers spend more at micro markets compared to vending machines, and sales are projected to grow by 20% in 2024.

Business Management​, Micro Market, Self-Service Trends
3 minute read
Infographc
2024 Vending Trends
Self-Service Trends, Vending
Vending machine with Engage card reader.
Article
Micropayment Trends in Self-Service Retail 2024

In 2024, self-service retail is shifting towards cashless payments, with vending machines and micro markets expanding. Cashless options increase spending, and card readers enhance profits. Software streamlines micropayments, simplifying shopping and enhancing convenience.

Micro Market, Self-Service Trends, Vending
2 minute read
A fully stocked market with coolers and snack racks by Monumental Markets.
Article
Revolutionizing Operations: Monumental Markets Streamlines Growing Business

Monumental Markets collaborated with Cantaloupe to enhance services across 500 locations, implementing new software for easier billing and improved scheduling. This upgrade speeds up service and prepares for future technological advancements.

Business Management​, Micro Market
4 minute read
Report
2024 Micropayment Trends Report

Micropayments — any transaction less than $10 — have been following that same trend. In this report, we’re excited to share our analysis of these micropayment trends in self-service retail (including food & beverage vending machines and micro markets) and gaming & amusement machines. We also predict how they’ll evolve into the future.

Payments, Self-Service Trends
A woman sits on a laptop in a chair with her luggage while a man looks through snacks at a micro market.
Article
Thinking Outside the Office: Exploring Locations for Micro Markets

Micro markets are spreading to hotels, luxury apartments, and gyms, offering convenience and a variety of products. This expansion increases accessibility to snacks and essentials, enhancing customer satisfaction and sales.

Business Management​, Micro Market, Self-Service Trends
4 minute read
Video
Expert Insights: How to Use Seed Analytics Like a Pro

Take a deep dive into the world of efficient vending operations with our new video series! Watch as our experts Jason and Derek walk through the power of Seed Pro’s new Seed Analytics feature. Learn how comprehensive dashboards and data visualizations can transform your vending business. Reduce stop costs, minimize machine visits, and maximize efficiency with insights into lead machine triggers, scheduling criteria, and more.

Business Management​, Seed Pro
Driver restocks a cooler with soda.
Article
Seed Markets: New Enhancements for Improved Efficiency

Seed Markets introduces new tools for better micro market management. Features include one-click market setup uploads, easy inventory tracking, and shortage analysis. These enhancements simplify shrinkage management and support efficient business expansion.

Business Management​, Seed Cashless+, Seed Pro
4 minute read
Man plays a claw machine game filled with stuffed animals.
Article
Three Reasons You Should Install Card Readers on Your Gaming Machines

Installing card readers on gaming machines boosts revenue and customer satisfaction by allowing cashless payments, offering business insights, and cutting operational costs. This results in higher spending, smooth transactions, and better operations for operators.

Business Management​, Payments
3 minute read
Podcast
Evolving with the Industry

In this episode of Retail on the Go, Aldo Tejada from Feel Good Markets in Panama shares his insights on the dynamic evolution of micro markets and his vision for the industry’s future. As a first-time entrepreneur in the market industry, Aldo reflects on the challenges and triumphs he’s encountered. We delve into the distinctive approach of Feel Good Markets, which provides unattended retail solutions to corporate clients without the use of cameras, with a strong emphasis on offering healthier product choices. Aldo underscores the significance of a comprehensive grasp of your business model, the delivery of value to clients, and the provision of exceptional service.

Business Management​, Micro Market
Podcast
From “Where?” to Warehouse: Diving into the Details of Software-Driven Management

In this episode, we explore warehouse management with industry expert Maxwell Elliot. Learn how micro market operators can simplify their business with software solutions, overcome challenges in inventory management, and streamline picking processes. Discover the benefits of technology like Seed Pro and Pick Easy in enhancing efficiency and reducing errors. Gain insights into best practices, inventory management strategies, and common pain points to watch out for. Join us on this journey to optimize your warehouse operations and drive revenue growth.

Micro Market, Seed Pro
An employee loads a cart full of soda in a warehouse.
Article
How Warehouse Picking Software Can Save Time and Reduce Mistakes

Warehouse picking software improves vending operations by speeding up order picking, reducing errors, and decreasing paper use. It displays pick lists on tablets, allowing workers to manage multiple orders simultaneously.

Business Management​, Vending
3 minute read
Podcast
Communal Cravings: Micro Markets in Apartment Buildings

In this episode of the Retail on the Go podcast, Dave Little and Murphy from Cantaloupe discuss the growing popularity of micro markets in residential apartment buildings. They delve into the benefits that these markets offer to both residents and property owners, including convenience, variety, and increased revenue streams. Dave and Murphy also provide insights into the ideal locations for these markets within apartment complexes and the impact they are having on the self-service retail industry as a whole.

Micro Market, Self-Service Trends
Woman taps card to pay at a Cantaloupe Go MiniX kiosk.
Article
Best Practices for Securing Your Micro Market

To secure a micro market, choose safe locations, install security cameras, use live monitors, manage remotely, put up signs, adjust prices, and use kiosks with cameras. These steps help prevent theft and protect your business.

Micro Market
4 minute read
Podcast
Muscles and Munchies: The Power of Micro Markets in Gyms

In this episode of Retail on the Go, hosts Russ, Kylan, and Dave explore the untapped potential of micro markets in commercial gyms. They discuss the current state of gym markets, the benefits of installing micro markets for both gym owners and operators, and address common concerns such as theft and shrinkage. They also explore opportunities for gyms to expand their offerings by selling merchandise and toiletries through the micro markets. The discussion highlights the evolving nature of self-service retail and the exciting possibilities it presents for gym locations and residential properties.

Micro Market, Self-Service Trends
A kegerator vending machine with a Cantaloupe card reader.
Article
Drinks on Demand: How KVM and Blue Agave Elevate Self-Serve Coffee with Kegerator Machines

KVM and Blue Agave introduced kegerators, self-serve coffee machines that allow users to pour and pay for the exact amount they drink. Cantaloupe’s Seed Pro software tracks sales, enhancing efficiency and popularity in locations like apartment buildings.

Micro Market, Self-Service Trends
4 minute read
Podcast
Securing the Goods: How to Keep Your Micro Market Safe

In this episode of Retail on the Go, Tony Danna, an industry expert with over 8 years of experience in the vending industry, joins us to discuss securing your micro markets and preventing theft. We explore various security measures such as cameras, abandoned shopping cart systems, smart locks, and signage. Tony emphasizes the importance of a good working relationship with the location to curb theft and provides tips on how to set up theft-deterring contracts. He also highlights the advancements Calculo is making in theft prevention, including smart locks, smart coolers, and AI-powered coolers. Tony predicts that in the next 5 to 10 years, we’ll see more affordable and technologically advanced micro markets, similar to Amazon Go stores.

Micro Market, Self-Service Trends
Podcast
On Tap: Cold Brew Kiosks — Unlocking the Secrets with Quinn Miller and KVM

In this episode of Retail on the Go, we explore self-service commerce and micro markets with industry experts Quinn Miller, O’Neil Sawh, and Dave Little. Quinn, the owner of Blue Agave Vending, shares his journey from software sales to the vending industry and how he identified a unique opportunity in residential micro markets. O’Neil, the CEO of Dispense Tech 360 and inventor of the KVM (self-serve dispensing beverage machine), discusses the rise of self-service devices post-COVID and the growing need for labor-saving solutions. Together, they explore the seamless integration of KVM machines within micro markets, the advantages they offer, and how they can enhance customer experience and increase revenue.

Card Readers, Micro Market, Self-Service Trends
Man pays with a chip card at a Smart Cooler
Article
Smart Coolers: The New Alternative to Vending Machines

Smart coolers are a cost-effective alternative to vending machines. They use less energy, offer more product choices, and accept cashless payments, making them convenient for customers. These features enhance business efficiency and customer satisfaction.

Self-Service Trends, Vending
4 minute read
Podcast
Micro Market Marvels: Unraveling the Wonders of Micro Markets

In this episode of Retail on the Go, Russ and Kylan from Cantaloupe, Inc., discuss the rise of micro markets, from their humble beginnings to their current popularity. They explore the benefits of micro markets over traditional vending machines, such as increased product variety, a better customer experience, and the chance for operators to become retailers. They also discuss the latest technological advancements, including cashless payment options, loyalty programs, and inventory management systems, that are shaping the future of micro markets.

Micro Market, Self-Service Trends
Podcast
Welcome to Retail on the Go

Join Cantaloupe’s Russ, Max, and Kylin as they launch their new podcast, “Retail on the Go.” This series will delve into the ever-changing landscape of self-service commerce, with a special focus on micro markets. Each episode promises to bring you closer to industry experts and operators, sharing their valuable experiences and insights on micro markets, from the latest trends and innovations to the challenges and opportunities they encounter. Whether you’re a seasoned micro market operator or just starting out, this podcast is a goldmine for those seeking to lead in the fast-paced world of self-service retail. So, tune in, and let’s get started!

Micro Market, Self-Service Trends