Cantaloupe Resources

Find helpful articles, guides, and reports to help you grow your self-service retail business.

Explore Resources

Infographc
Consumer Interest in Unattended Retail 2021
Self-Service Trends
ART Vending
Case Study
A.R.T. Vending Grows Faster with Seed Cashless+

Ricky Tenney, an independent vending operator in Lafayette, Louisiana, started his own vending operation in 2014. He purchased one vending account with five machines and A.R.T. Vending was born. Ricky learned the business and within a few years’ time he grew the business to 50 locations.

Seed Cashless+
Empire Vending
Case Study
Empire Vending Runs a More Profitable Business with Seed Pro

Jonathan Abernathy, Founder of Empire Vending and its Director of Operations, launched the business in 2012 with just one route. Today, Empire Vending has grown to a total of five routes with a mix of cashless vending machines and micro markets —  with plans to add more. The decision to implement Seed technology into the business has enabled them to grow faster and operate like an industry-leading national vendor.

Card Readers, Seed Pro
Video
Smarter Reporting: Essential Reports Every Operator Should Know

In this informative webinar, industry experts Max Elliot, Tim Griebel, and Bob Hurley share their insights on the significance of reporting in the vending industry. They emphasize the importance of setting benchmarks and goals, addressing challenges through reporting, and focusing on key metrics for business growth. The discussion covers essential reports such as the location line of business report, same-store sales report, profitability report, payroll report, and shrinkage report, highlighting their benefits and how they can drive decision-making. The presenters also share real-world examples and experiences, demonstrating the positive impact of data-driven insights on business performance. By implementing effective reporting practices and utilizing the capabilities of software like Seed, vending operators can gain valuable insights, optimize operations, and drive profitability.

Business Management​, Seed Pro
Video
Master Your Route Scheduling & Merchandising Like a Pro

In this webinar, we discuss the delicate balance of scheduling vending machine servicing and product merchandising to maximize revenue and customer satisfaction. Join industry veteran Terry Hovis and Brian Zach, a seasoned professional with over 20 years of experience in the vending industry, as they share their expertise and insights on: leveraging dynamic scheduling to optimize service routes and reduce out-of-stocks, using data analysis to identify underperforming machines and adjust schedules accordingly, and merchandising techniques that increase sales and lower costs.

Business Management​, Self-Service Trends
Video
Increase Cashless ROI with Two Tier Pricing

Learn how the two-tier pricing strategy can help you increase your revenue in this informative webinar. Industry professionals discuss the challenges cashless operators face and how two-tier pricing can help. They will also provide tips on how to implement this strategy, including how to set prices and manage customer perceptions. Don’t miss this opportunity to learn how to optimize your vending machine revenue and stay ahead in the cashless payment landscape.

Business Management​, Self-Service Trends
Sani-Star
Case Study
Sani-Star Drives Revenue from Remote Operations

Sani-Star, the first Automated RV Dump Fee Collection System, was founded in 2008 to power fee collection for dump station operators across campgrounds, national travel centers, gas stations, and convenience stores to offer improved customer experiences and secure payment collection — allowing them to recoup costs and run more efficiently.

Card Readers
Video
Empire Vending: Getting to the Next Level with Seed

Discover how Empire Vending transformed into a thriving enterprise by integrating innovative technology. Witness their journey from traditional notepads and pens to the cutting-edge Seed system, enabling them to operate on a national scale. Hear firsthand from the owners as they discuss their remarkable growth, increased efficiency, and ability to provide top-notch service to their clients. Get ready to be inspired by their vision and experience the future of vending!

Business Management​, Seed Pro
Infographc
Unattended Shoppers in 2020: Who They Are and What They Want
Self-Service Trends
Infographc
2020 Unattended Retail Consumer Study
Payments, Self-Service Trends
Video
K&R Vending: Success Story

Learn how K&R Vending expanded and optimized their operation with the Seed platform. Their comprehensive view of operations under Seed Pro and Seed Markets makes their lives easier and made them more money. From their back office to their drivers, K&R saves time and differentiates their service from the competition.

Business Management​, Seed Pro
Video
Accent Food Services: Why Go 100% Cashless

Learn how Accent Food Services, a company that operates nearly 200 routes daily in 10 states transformed its payment system by going 100% cashless. Hear why the company made the decision and how it has impacted consumer behavior. Also, hear from industry experts who will discuss how the company has seen sales increase by up to 25%, how they have more control over the consumer environment and how they are able to provide a seamless transaction experience that keeps customers coming back for more.

Business Management​, Card Readers, Payments
Report
2020 Future of Unattended Retail Report
Self-Service Trends
Report
2020 Payments in Unattended Retail Study
Payments
Video
Optimize Your Scheduling to Increase Your Revenue

In this webinar, industry experts Terry Hovis and Jared Detweiler, Vice President of Operations at One Source Refreshment Service, discuss the best practices for vending machine operators to optimize route scheduling. Learn about the three scheduling methods available in the Seed platform: static, dynamic, and interval scheduling, and how they can help you to optimize your routes. Jared Detweiler shares his experience with implementing Seed and how he was able to achieve significant route efficiencies, including reducing the number of routes while still growing sales.

Business Management​, Seed Pro
Video
5 Ways to Drive More OCS Profits with Technology

Discover how innovative technology can transform your business. In this video, industry experts Bill Bartoli, Danielle Kitman, and Duncan Smith share how to increase profits and improve operations in the OCS industry. Learn how to leverage paperless invoicing, route optimization, effective inventory management, and more. Plus, see how All-Star Services transformed their business with a modern software platform.

Business Management​
Video
Cash Accountability Webinar: How 5 Minutes A Day Can Increase Your Bottom Line!

Vending industry experts Jason Perdue and Jared Detweiler share best practices for cash accountability to help prevent theft and improve your bottom line. Discover how to leverage Seed Pro’s cash history and detailed accountability reports to pinpoint discrepancies, identify trends, and keep your honest employees honest. Learn how One Source Office Refreshment Services implemented these processes to achieve dramatic results, including a significant decrease in man-hours and increased cash accountability. By following these proven strategies, you can safeguard your vending business and maximize profitability.

Business Management​, Seed Pro
Video
Micro Markets: How to Create Profitable Locations with 50+ Employees

Discover how micro markets are revolutionizing unattended retail, especially for small locations. Hear from industry experts as they discuss the benefits of micro markets including increased revenue, higher average transaction values, and customer satisfaction. But beware, challenges such as setup complexity, mechanical failures, and labor-intensive maintenance await. Learn tips and tricks to boost revenue and cut costs including leveraging data analytics, offering a diverse product mix, and partnering with reputable providers.

Business Management​, Micro Market
Case Study
Accent Food Services Goes from Regional Vendor to National Retailer with Seed
Seed Pro
Sneaker Syndicate
Case Study
Sneaker Syndicate Upgrades their Key Master Machines with Card Readers

Sneaker Syndicate is a high-end athletic shoe boutique for sneakerheads in Orlando, Florida. The owner, Stewart Bryant, originally deployed four Key Master arcade machines as a marketing strategy to drive foot traffic into his store. His results showed he could expand the concept to even more locations.

Card Readers
Residents sit around a small table in front of a micro market while a customer purchases items from the market.
Article
Three Ways to Make Micro Markets Profitable with 50 Employees

To boost profits in smaller micro markets, focus on cutting costs by going cashless and partnering with suppliers. Increase sales by choosing popular products and hosting big openings. Use software like Cantaloupe’s Seed Markets to manage everything easier.

Business Management​, Micro Market
6 minute read
Espresso being poured into a cup by a barista.
Article
Five Capabilities You Need from Your Integrated OCS Software

Essential features of integrated Office Coffee Service software include flexible order management, paperless invoicing, advanced pre-picking, comprehensive accounts receivable interface, and detailed operational reporting to improve efficiency and reduce costs.

Business Management​
4 minute read
Businessman walks forward on a futuristic bridge in front of a city skyline.
Article
Six Future-Forward Capabilities Your Enterprise Solution Needs Beyond Cashless

Enhance enterprise solutions with dynamic scheduling, accountable vending management, and integration with micro markets. Focus on customer-centric advertising, advanced reporting, and support for office coffee services. These features improve efficiency, engagement, and scalability in unattended retail, moving beyond mere cashless transactions.

Business Management​, Card Readers, Payments, Seed Cashless+, Seed Pro, Vending
5 minute read
Customer uses mobile wallet at a cashless payment device on a stocked vending machine.
Article
What Does it Mean to Optimize Your Vending Operation?

Optimize vending operations with intelligent automation and strategic software partnerships. Maximize revenue and minimize costs through data-driven decisions. Focus on smart scheduling, intelligent merchandising, and cashless payments to enhance customer experience and operational efficiency.

Business Management​, Vending
4 minute read
Article
Five Ways to Increase Consumer Engagement at Your Micro Markets

Enhance consumer engagement in micro markets by understanding customer demographics, creating customized planograms, and adapting product offerings. Utilize feedback, loyalty programs, and sampling to boost interaction and satisfaction, aiming for improved growth and retention in these markets.

Customer Management, Micro Market
3 minute read
Person using a calculator while handling cash.
Article
Cash Accountability: 4 Ways to Increase Your Bottom Line

Our team provides strategies to improve cash management in vending operations, emphasizing technology like Seed Pro for accurate financial tracking. These practices help reduce labor and increase revenue, ultimately boosting financial outcomes with little daily input.

Business Management​, Micro Market, Seed Cashless+, Vending
5 minute read
Customer looks at product at a small micro market laid out with snacks and beverages.
Article
Five Ways to Get the Best Out of Product Merchandising

Product merchandising is an easily overlooked facet of vending. But it’s one of the easiest ways to increase your revenue. Learn how to tailor your product mix to to your audience that leverages your most recent sales patterns.

Business Management​, Micro Market, Vending
4 minute read