Cantaloupe’s Seed Software now enables operators to change the price of their machine coils from anywhere. Save your service techs a trip out in the field, and identify machines that need price updates, all from your back office.
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Easily see which coils are charging different prices than what you set in Seed, and fix them in seconds.
From the Price Exceptions alert page, quickly update mismatched coil prices with a simple click. No service ticket required.
Prioritize which machines to update by reviewing estimated lost revenue if pricing stays mismatched.
Any machine with the Update Price button is compatible for remote pricing changes. We are constantly adding new machine types for compatibility!
Sending a service tech to change pricing at a machine can be a big cost. Save tech’s time and your money by changing prices from the office.
In addition to adding more compatible vending machine types, we are actively working on bringing more RPC functionality to help you run a more efficient operation.
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When the user clicks the “update pricing” button, Seed sends a configuration report update to the device on the machine. In the next DEX report from the machine, Seed will receive confirmation of the price change. If the price change fails for any reason, the user will see a notice that it failed and they will not be charged.
The Price Exceptions Report shows all your machines where the current price being charged at the machine does not match what you selected in Seed. This can happen after you change a coil pricing and have not updated the machine via Remote Price Change or physically out in the field.
Yes, there is a custom report in Spotlight called ‘Remote Price Change Requests’ that allows you to see all successful Remote Price Changes.
Not today, but we are constantly adding more machines to work with RPC.
All customers with Seed Cashless+ or Seed Pro can use Remote Price Change (excluding Greenlite customers).
No, only Admins can use RPC. Admins can also extend RPC permissions to other users.